Policies and Procedures
At Global London College (GLC), we are committed to providing a safe, inclusive, and professional learning environment. Our policies cover key areas such as attendance, student conduct, safeguarding, and equality, ensuring all learners feel supported and respected.
By upholding these standards, we create a structured and engaging atmosphere where students can thrive academically and personally.
1. Governance and Compliance Policies
Data Protection Policy
Ensures the secure and lawful handling of personal data in compliance with GDPR and other data protection laws.
Privacy Policy
Outlines how the college collects, uses, and protects personal information of students, staff, and visitors.
Fraud Policy
Defines measures to prevent, detect, and respond to fraudulent activities within the college.
Prevent Policy
Supports the government’s counter-terrorism strategy by safeguarding individuals from radicalization and extremism.
Safeguarding Policy
Prioritizes the safety and welfare of all students, especially vulnerable individuals.
Equality and Diversity Policy
Promotes inclusivity and ensures no discrimination based on race, gender, disability, or other characteristics.
Whistleblowing Policy
Provides a safe mechanism for reporting unethical practices or misconduct without fear of retaliation.
Health and Safety Policy
Establishes standards and procedures to maintain a safe environment for all.
Fire Risk and Evacuation Policy
Details procedures to prevent fire hazards and ensure efficient evacuation during emergencies.
Major Incident Policy
Provides a framework for managing significant incidents, ensuring safety and business continuity.
Anti-Bullying Policy
Protects students and staff from bullying, fostering a respectful and supportive environment.
Customer Care Policy
Sets guidelines for delivering excellent service and addressing inquiries or concerns effectively.
First Aid Policy
Ensures the availability of first aid services and trained personnel to address medical emergencies.
2. Student Affairs Policies
Student Disciplinary Code
Defines acceptable behavior and outlines disciplinary procedures for breaches.
Attendance and Lateness Policy
Highlights the importance of attendance and punctuality, detailing procedures for managing absences.
Complaints Policy
Provides a structured process for students to voice concerns and seek resolution.
Refund Policy
Specifies the conditions under which refunds are granted for tuition or other fees.
Disability Equality Policy
Ensures that students with disabilities have equal access to education and support services.
3. Academic Policies
NE Assessment Policy
Describes the standards and procedures for conducting assessments and examinations fairly and consistently.
View full policy in PDF